Interviewing in workplace investigations is an art. Do you know what it takes; have you got the X-factor? Apparently, it is flexibility. Dr Becky Milne, internationally renowned expert investigator, is involved in a study identifying characteristics of expert investigators and she believes the X-factor is flexibility. She provided an intimate workshop in Sydney last weektoshare her methodology in cognitive interviewing and spoke about it's transferability to workplace investigations. Read More
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