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An intervention to resolve a workplace conflict can only be truly effective if it is done for a long term result. Workplace mediation that fixes the immediate conflict and doesn’t consider preventative measures is a job half done. It’s like listening to the hit, not the LP. Rather than take a traditional approach of addressing the immediate relationship conflict, take a more contemporary holistic risk management approach of understanding what is underlying the conflict and address it.  Read More

It's not easy knowing when to mediate and, once you are in there, achieving a successful and sustainable mediation outcome.  Like any other craft there are some tricks and techniques to help you along the way.  Here are some key lessons learnt through our mediation practice that you may find valueable when tackling your next workplace mediation. Read More