If you’ve ever worked in or managed a work environment marked by unhealthy conflict or bullying then you are familiar with just how destructive it can be. It can take a terrible toll on individuals, teams and organisations. It can be tempting to seek to respond to concerns about bullying by seeking to rid the organisation of all conflict. But this is a mistake.
Attempts to get rid of conflict in the workplace may in fact create a culture of tense, superficial harmony where bullying thrives and organisational growth is stifled. Instead, aim give employees and leaders the confidence to engage in healthy conflict underpinned by strong values and systems so that ideas can be exchanged and concerns raised without fear. This will go a long way to prevent workplace bullying and at the same time promote high performance and innovation across the organisation. Read more about how to build healthy conflict into your organisation in Danielle Carney’s article recently published in Human Capital.
Addressing conflict is often a difficult reality for leaders. PEEL is excited about having developed an interactive and practical leaders guide on this topic. The resource is a practical how-to guide for leaders to support them in navigating conflict within their teams. It gives them the words and know-how. The Interactive Guide features short and engaging videos which are embedded into the guide for leaders to see how the skills are applied. They can access these resources via iPhone, iPad, android device, or PC right before leading any conflict resolution discussion. The guide will be launched at the Australian Human Resource Institute (AHRI) National Convention in late August and available for purchase soon after.